Purdue campus faculty and staff can view unscheduled outages and scheduled changes affecting central IT services with the outage notification system provided by ITaP. This system allows users to sign up to be notified of outages or disruptions in services that are important to them.

Vicki Farnsworth, director of ITaP service management, said, “We are very excited to provide a combined view of business-critical dates, scheduled changes, and unscheduled outages. The new system is about the give and take of information.”

The new outage notification system includes:

• Lists of services by categories instead of system names
  - It allows customers to find services that are critical to them through a categorization scheme that they find familiar.
• A search function to search the list of services
• An integrated systems availability calendar
  - By providing a combined view of all scheduled changes, business-critical dates, and unscheduled outages, the one-stop shop aims to prevent accidental scheduling conflicts, and shows whether an unscheduled outage conflicts with a business-critical service. Six calendar views show daily details, monthly or yearly list, and daily, weekly, or monthly calendar view. Change the date and choose to view unscheduled outages, scheduled changes, business-critical dates, or all three.

Farnsworth encourages all faculty and staff to log in to the new outage notification system and sign up for any service notifications. Sign up for the new outage notification system by following the link called "Service Notification Sign Up" from the ITaP change management Web page.

View scheduled changes, unscheduled outages, and business-critical dates, from the change management calendar Web page.

Last updated: June 22, 2009

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Inquiries or comments: itap@purdue.edu